Thank you for your interest in applying to Guest House.

To inquire about any position, please email cover letter and resume to:

Cindy Vario
Human Resources Director
Guest House, Inc.
248-393-8980
cvario@guesthouse.org

Database Manager

Reports to Director of Development

POSITION SUMMARY:
The Database Manager is responsible for the overall coordination and management of the Development Department’s donor/prospect database (Talisma) including daily gift entry, reports and mailings.  This position is also responsible for developing and implementing strategies to improve the fundraising database.

CORE RESPONSIBILITIES:

  • Manage all donor and prospect donor research and reporting
  • Create data inquiries based on statistical analysis
  • Manage donor Talisma process and donor experience including check coding, posting, reporting, issuing pledge reminders and acknowledgement of all gifts within 48 hours
  • Perform donor research and provide giving trend reporting
  • Manage website giving
  • Manage gifts via Paypal and credit card giving
  • Reconcile contributions with Finance Dept.
  • Team lead on Talisma trainings, inquiries, guidance and staff assistance
  • Manage donor database clean up and maintenance

SECONDARY RESPONSIBILITIES:

  • Assist with donor data entry
  • Assist with posting donations
  • Assist with processing donor acknowledgement letters
  • Assist with and participate in development dept. events
  • Serve as participating development team member

QUALIFICATIONS:

  • Bachelor’s degree is required
  • Excellent written and verbal communication skills to create and deliver accurate, confidential and detailed reports on prospective donors
  • Proficiency with all Microsoft Office applications
  • 2+ years of donor database management (Raiser’s Edge, Donor Perfect, Talisma)
  • Operation of computer codes, applications and the generation of reports
  • Strong understanding of nonprofit fundraising operations
  • Ability to manage multiple priorities effectively
  • Knowledge of wealth screening tools