Thank you for your interest in applying to Guest House.

Current Opening:

Support Services Supervisor

Division:              Support Services

Reports To:         Clinical Director

POSITION SUMMARY:

This position is responsible for managing and coordinating the support services staff in conjunction with department leaders that includes: dietary, housekeeping, maintenance, front desk and drivers.   This will also include the coordination of these support services to assist the client services coordinator and the clinical and nursing departments.

POSITION RESPONSIBILITES:

Dietary – in conjunction with lead cook, assure the correct ordering of food quantities, proper food storage, food labeling (dating), food temperature in compliance the health department regulations.  Also ensure that clients receive nutritious meals, menus are followed, and we have proper dietary staffing.  Must coordinate meals for; departure luncheons, continuing care attendees, Board of Trustees meetings, advisory board meetings, Walking with the Wounded conferences, Alumni retreats, educational conferences, and visitors.

Housekeeping – in conjunction with the housekeeping staff responsibilities include:  day-to-day cleanliness of client rooms, chapels, offices, kitchen, dining rooms and general use areas located in the following buildings; Men’s Treatment Center, Women’s Treatment Center, Management Services Office (MSO), Scripps Mansion and Villas.  Ensures laundry is completed on assigned weekday.

Maintenance – in conjunction with maintenance staff responsibilities include:  day-to-day care and upkeep of the campus grounds; repair and maintenance of equipment; repair, painting and maintenance of all buildings.  Maintaining a log of service requests and logging completion dates.  Scheduling and documenting semi-annual or annual inspections on elevators, furnaces, boilers, fire extinguishers, etc.  Participation in annual fire inspection and rectifying any issues identified.

Front Desk – in conjunction with facility coordinator, ensure efficient operations at the front desk.

Drivers – ensure that all transportation needs are met and vehicle maintenance is documented and maintained.

Responsible for training, discipline, evaluations and merit increase recommendations for all support services staff members. 

Responsible to maintain and submit accurate and timely bi-weekly payroll report for all support services staff to the Human Resources Director for processing.

In conjunction with Human Resources Director, assist with the interviewing process for all support services staff members.

Responsible for purchasing and maintaining proper levels of supplies, equipment and other materials necessary for efficient operation of support services departments and for determining that departmental deliveries are consistent with stated purchase requirement including quality and quantity.

Responsible for gathering of documentation (invoice/packing slips) for support services departmental invoices for approval for payment.  Analysis of expenses for Support Services department(s).  Maintain such cost-containment procedures as are necessary to comply with operating and capital budgets.

Responsible for preparing a weekly report to the Clinical Director on any support services issues for presentation and review at the weekly leadership meeting.

Must be available after regular work hours and weekends for any issues that may arise within the departments listed above.

Perform such other duties as may be assigned.

QUALIFICATIONS:

Bachelor’s Degree (business related field) preferred.  Minimum of four (4) years of Supervisory experience.  Knowledge of applications in support services operations and procedures required.  Above average writing and verbal skills.  Ability to supervise and work cooperatively with others.  Experience or training in safety management a plus.

To inquire about any position, please email cover letter and resume to:

Cindy Vario
Human Resources Director
Guest House, Inc.
248-393-8980
cvario@guesthouse.org