Thank you for your interest in applying to Guest House.

To inquire about any position, please email cover letter and resume to:

Cindy Vario
Human Resources Director
Guest House, Inc.
248-393-8980
cvario@guesthouse.org

Database Administrator/Specialist

Reports to Director of Development

POSITION SUMMARY:
The Database Administrator/Specialist is responsible for the overall coordination and management of the Development Department’s donor/prospect database (Talisma) including daily gift entry, reports and mailings.  This position is also responsible for developing and implementing strategies to improve the fundraising database.

POSITION RESPONSIBILITIES:

  • Key donor database/prospect database (Talisma) leader; responsible for all Talisma reporting, data clean up, updating, strategies, training and management of database.
  • Responsible for daily operation of Talisma; gifts/financial and biographical information regarding donors, prospects and Guest House contacts
  • Serve as an active prospect identifier targeting individual for annual leadership and major giving opportunities.
  • Collection of all donor and prospect information in the database to include supervision of all gift entries and reporting to ensure accuracy.
  • Manage all online giving sites.
  • Research donors, foundations, online directors, website research, manuals and donor communications.
  • Ability to create new systems where necessary and analyze data
  • Conduct research to identify new donor opportunities and niche Guest House donor clusters.
  • Provide calling lists for staff engaging with donors via telephone calls.
  • Manage all relationships with printers, mail-fulfillment and list brokers as it relates to list generation for the Development Dept.
  • Create all mailing lists and all Development Dept. reports.
  • Serve as trainer for other dept. staff and volunteers
  • Work closely with Development Coordinator in accurate processing of all development acknowledgement letters.
  • Initiative in research Guest House donor backgrounds/wealth review levels
  • Initiative to research prospective new donors that could be valuable to Guest House.
  • Work with Director of Development to design all new and updated coding systems that accurately represent all forms of giving opportunities.
  • Stay current will Talisma trainings and give ongoing updates to the development staff.
  • Serve as trouble shooter for all development staff and volunteers using Talisma database.
  • Produce weekly report to Director of Development with updates to the Talisma database.
  • Fulfill goals and objectives defined in the annual development plan.
  • Perform other duties as assigned.

    EXPERIENCE/QUALIFICATIONS:

    • College experience a plus!
    • 5+ years of experience working with Microsoft Office (Word, Excel, PowerPoint, etc.)
    • CRM systems experience a plus (Raiser’s Edge, Donor Perfect, etc.)
    • Must be data-driven; have a passion for numbers and data
    • 3+ years of experience in research related data
    • Experience developing presentation reports
    • Ability to work in a fast-paced environment

    Development Coordinator 

    Reports to Director of Development

    POSITION RESPONSIBILITIES:
    The Database Administrator/Specialist is responsible for the overall coordination and management of the Development Department’s donor/prospect database (Talisma) including daily gift entry, reports and mailings.  This position is also responsible for developing and implementing strategies to improve the fundraising database.

    POSITION RESPONSIBILITIES:

    • Must have excellent writing skills to produce important donor acknowledgement letters within 48 hours; and “special requests” for different types of special thank-you letters.
    • Daily data entry of incoming checks into Talisma database.
    • Process all credit card donations received from donors.
    • Must possess excellent customer service skills for talking daily to donors.
    • Responsible for all inventory and ordering of development department stationary, birthday cards, acknowledgement envelopes, postcards, mass cards, etc.
    • Responsible for keeping all callings lists up to date.
    • Daily donor research
    • Must be a notary public for the development department.
    • Manage and order all departmental office supplies.
    • Track all important/assigned development department deadlines.
    • Develop comprehensive tracking system for grants, moves management for major donors, key donor strategies, etc.
    • Fulfill goals and objectives as defined in the annual development department plan.
    • Perform other duties as assigned.

    EXPERIENCE/QUALIFICATIONS:

    • College experience a plus!
    • Excellent oral and written skills
    • Excellent organizational skills
    • 5+ years working in office environment with Microsoft Office products
    • Experience with CRM systems a plus! (Raiser’s Edge, Donor Perfect, etc.)
    • Nonprofit experience a plus!
    • Ability to perform in a fast-paced environment.